Contact Us
How to reach us
You can email us at [email protected] for anything related to the site — corrections, review suggestions, partnership enquiries or general feedback. We read every message and try to respond within a couple of working days, though busier periods can occasionally push that out a little.
When you write in, it helps to include the name of the operator you're asking about (for example, one of the betting sites not on GamStop we've reviewed), a brief description of the issue, and any dates or screenshots if relevant. This lets us look into the right details faster rather than going back and forth.
What we can help with
- Corrections or updates to information on our reviews of casinos not on Gamstop
- Questions about how we rate and rank the operators shown on this site
- Suggestions for a new or recently launched non Gamstop casino we haven't covered yet
- General feedback on the site, its layout, or the way we present bonuses and payment methods
- Media or partnership enquiries
What we can't do
We're an independent comparison site, not a casino operator, payment processor or regulator. That means we can't access your account, process withdrawals, resolve deposit issues or intervene in a dispute with a specific brand — those matters need to go through the operator's own support team or, where applicable, their licensing authority. Similarly, we're not able to add or remove a self-exclusion — GamStop and any local self-exclusion arrangements are managed independently, not by us.
If you're looking for guidance on managing your gambling, our Responsible Gambling page covers the tools and support options available, including how self-exclusion works and where to find independent help.
Before you write in
A lot of common questions are already answered elsewhere on the site. If you're trying to work out which operator suits you, our main guide to non GamStop casinos in the UK breaks down the current list, how each one is scored, and what to check before signing up — including licensing, payment methods and bonus terms. Our About Us page also explains a bit more about who compiles these reviews and how the site is run, and our Terms and Conditions cover the legal basis on which we operate.
If your question is about something specific to one bonus offer — wagering requirements, deposit limits, game restrictions — checking the operator's own terms first is usually the quickest route to an answer, since those conditions are set by the casino, not by us.
Feedback shapes our reviews
Our ratings and write-ups are based on independent research into each operator's licensing, game selection, payment options and bonus terms, but reader feedback genuinely feeds back into that process. If you've used a site like Betmica, Kikibet, Betninja or any other operator we cover and had an experience worth flagging, telling us about it helps keep the information on this site accurate and current. We don't accept payment in exchange for changing a rating, and feedback is reviewed on its merits alongside our own checks.
All content on this site is intended for adults aged 18 and over. If you're contacting us on behalf of someone else, or about an issue that involves a minor, please say so clearly in your message so we can direct you appropriately.